Stop Losing Service Revenue to Paper Job Cards.
For manufacturers who install or service equipment at customer sites. Every job gets documented, signed off, and connected back to inventory and invoicing.
Paper-Based Service Operations Leak Revenue
Every manufacturer with a field service team has the same operational gaps.
Job cards on paper
Engineers carry physical job cards that get lost, damaged, or never make it back to the office.
No proof technician was on-site
Customers dispute service calls, and your team has no photo evidence, GPS record, or timestamped proof.
AMC renewals get missed
Annual maintenance contracts expire quietly when nobody has a clear reminder workflow.
Parts used on-site are not recorded
Engineers consume spare parts during service, but inventory is not updated until much later, if at all.
Every Service Call, Fully Documented
Replace paper job cards with a mobile-first system that feeds directly into FactoStack.
Mobile Job Cards from Sales Orders
Service jobs are created from FactoStack sales orders. Engineers receive job details on mobile.
Photo Documentation
Engineers capture before and after photos on-site with timestamp and location context.
Customer Digital Sign-off
Customers sign on the engineer's phone to confirm job completion. The signed record stays in FactoStack.
AMC Contract Tracking
Track expiry dates and get renewal alerts before the contract lapses.
Parts Consumption Updates Inventory
Engineer marks parts used on the job card, and stock is deducted from inventory.
Warranty Tracking
Track warranty periods per installed unit and convert accounts to AMC before warranties expire.
The Complete Service Revenue Loop
Field Services connects service work, stock usage, customer sign-off, and billing.
Sales order creates service job
Technician gets mobile job card
Photos and checklist are captured on-site
Customer signs digitally
Parts and invoice update in FactoStack
Turn Every Service Call Into a Tracked Job.
Book a call and see how Field Services integrates with your existing FactoStack plan.
Works with Factory Manager and above.
Book a Call